Tag Archive: #habitsoftheheart

Digital Inclusion Approaches: The Bigger Picture.

I recently interviewed John Popham, about his views on the UK digital exclusion landscape as part of my research. Hearing about John’s experiences provided me with valuable insights into the ‘bigger picture’ of… Continue reading

Facilitating Independence

Service provision demands a sensitivity towards users and the particular goals that are significant to them. When a service creates confusion, difficulty or exclusion, users can have different strategies and capacities for handling… Continue reading